Our handcrafted glasses are made to last a lifetime, but accidents are part of daily life, especially when it comes to crystal products.

The Premium Protection Plan is a one-time purchase that offers both a lifetime of protection and a lifetime peace of mind for your Vinasco handmade piece. 

What's Included

At Vinasco, all products come with a Limited 30-Day Money-Back Guarantee by default. This guarantee includes a full refund if you are not satisfied and a free replacement service for manufacturing defects that occur not as a result of daily use.

The Premium Protection Plan is a "No Questions Asked" all-inclusive plan that guarantees quick and cost-free replacement for any eventuality:

How to Protect a Recent Purchase

If you would like to protect your recent purchase with the Premium Protection Plan, please contact us via email at hello@vinasco.co, including your order number.

How to File a Claim

If you have purchased the Premium Protection Plan for your handcrafted glasses and need to file a claim, please email us at hello@vinasco.co using the email address you used to place the order. Please include:

• Order number
• Description of the damage and how it occurred
• Relevant video or photos of the damage

Your claim will be processed, and a Customer Support Specialist will contact you within 48 hours with a return label and timeframe for a replacement.

The Premium Protection Plan is the perfect choice for those who want to experience the exceptional quality of their handcrafted glasses, worry-free.